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Your privacy and medical records

  1. In accordance with section 6(1) of the Privacy Act 1988 (Cth) (Privacy Act), all information collected in this medical practice is treated as ‘sensitive information’. To protect your privacy, MyProcedure Pty Ltd ACN 680 447 090 (“Practice”) operates in accordance with the Privacy Act and its Privacy Policy. A copy of our Privacy Policy is available free of charge from reception or on our website at myprocedure.com.au.

  2. Your doctor uses the information you provide to manage your health care, which may include using the information for the following purposes (including instructing the Practice to use the information for the following purposes on your doctor’s behalf):

    2.1. Collecting, recording, and storing your personal and health information that will form part of an individual computerised medical record.

    2.2. Issuing reminders for specific health checks that you may require, if any, as part of your consultation with your doctor and/or nurse.

    2.3. Providing you with health information updates, general medical updates, and providing your personal and health information to the relevant state and/or national recall reminder registers.

    2.4. Using your personal and health information to undertake, however not limited to:

    • Administrative tasks involved in the running of the Practice.

    • Billing tasks, including compliance with Medicare, Health Insurance Commission, and other relevant Government agency requirements.

  3. You can assist in maintaining the accuracy of your information by advising your doctor or reception of changes in your contact details.

  4. Selected information may be disclosed to various other health care providers involved in supporting your health care management (e.g. pathology and imaging providers, hospitals, or other specialists). You hereby acknowledge and consent to the disclosure and/or use of your personal health information by the Practice, your doctor, and persons directly or indirectly involved in your personal health care or medical treatment for that purpose, including:

    4.1. Sending specimens obtained from you to the necessary pathology provider for analysis. As a result, you understand that you may incur an out-of-pocket expense, by which a separate invoice will be issued by the relevant pathology provider. You understand that you will be liable for all expenses incurred.

    4.2. Disclosing your personal and health information to the relevant medical and allied health service providers involved in your care.

    4.3. Disclosing de-identified personal and health information for research and quality assurance purposes undertaken by your doctor to improve the quality of both individual and community health care needs and medical practice management. The Practice will inform you when such activities are being conducted and give you the opportunity to ‘opt out’ of any involvement at any time.

    4.4. Using your personal and health information by your doctor and other authorised individuals involved in your medical care and treatment, both directly and indirectly.

    4.5. Disclosing for legal-related purposes as requested and required by a court or other regulatory body.

    4.6. For medical training/teaching purposes where de-identified information is disclosed to medical students and staff.

    4.7. For disease notification as required by the law.

  5. You are not obliged to provide information requested of you; however, your failure to do so may compromise the quality of care provided to you by your doctor.

  6. You understand your right to access both your personal and health information held by the Practice, except in circumstances where access is legitimately withheld. If your personal and health information is to be used for any other purpose, other than what is set above, your further consent will be obtained.

  7. You understand it is your responsibility to inform the Practice at the earliest of any changes to your personal and health information. If any information held about you is inaccurate, you may request to have this altered accordingly.

MyProcedure Rooms
Level 1, Building 1 (opposite central ward)
St Andrew’s Toowoomba Hospital
280 North Street, Rockville
Toowoomba QLD 4350

Contact Details
Email: Admin@myprocedure.com.au
Telephone: 07 4646 2593
Facsimile: 07 4646 2594

Privacy Policy, Information Collection Statement, Appointments and Fees

Privacy Collection Statement

MyProcedure Pty Ltd ACN 680 447 090 collects your personal information for purposes related to (or in the case of sensitive information, directly related to) our functions or activities, including facilitating the delivery of health services to you from your health practitioner, informing you of services which may be relevant to you and to communicate with you on behalf of your health practitioner. We may not be able to facilitate the delivery of health services from your health practitioner to you if you do not provide this information. Your personal information may be disclosed to our related bodies corporate, health practitioner, and third-party services providers. Your personal information is kept private and secure, as required by federal and state privacy laws. Please refer to our Privacy Policy for full details of how we handle your personal information, including how you may access and seek correction of your personal information, complain about a privacy breach, and how we will deal with that complaint. You hereby acknowledge and consent to the collection, disclosure and/or use of your personal health information by the Practice on your doctor’s behalf and persons directly or indirectly involved in your personal health care or medical treatment for the purposes set out above. If you have any questions regarding the management of your personal health information or need to arrange to access to your records, please ask reception or your doctor, as appropriate. Please sign this form as confirmation that you have read, understood the appointment and fee information and consent to the use of your personal and health information as stated above.

Appointments and Fees

You understand there may be additional charges incurred beyond the standard consultation fee if any additional tests and/or procedures are required. You understand your doctor requires payment on the day for services they provided. Failure to make payment on the day and before close of business will incur an additional administration fee as set by your doctor for the time and resources taken to recover full payment. You understand a non-attendance fee as set by your doctor may be applicable for any missed appointments. You understand a late cancellation fee as set by your doctor will be applicable for any appointments cancelled with less than four (4) hours of notice. If you are experiencing financial hardship, you will notify the Practice Manager in writing prior to your appointment so that an appropriate payment plan can be devised and agreed to between you and your doctor. If you have any questions or concerns about any of the information on this form, you will request to speak to the Administration Officer/Practice Manager or notify the Administration Officer/Practice Manager in writing.

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